Contact information

Last updated: October 7, 2026

Customers may contact Elvaris Chrono regarding orders, deliveries, returns, refunds, products, privacy matters, or other general enquiries.

Business Information

Trade Name: Elvaris Chrono

Email: eco_34563@primesignature.store

Physical Business Address:
53 Humberstone Gate
Leicester LE1 1WB
United Kingdom

For customer support, please contact:

When contacting us about an existing order, please include your order number and the email address used when placing your order.

For damaged, defective, or incorrect products, please include photographs where appropriate to help us review your request.

Customers wishing to request a return should contact us by email before sending any item back.

Approved returns may be directed to:

Elvaris Chrono
53 Humberstone Gate
Leicester LE1 1WB
United Kingdom

Please refer to our Return and Refund Policy for full return conditions.

Cancellation requests must be submitted within 15 minutes of placing an order.

We will make reasonable efforts to cancel eligible orders, but cancellation may not be possible after processing or fulfilment has begun.